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My-T-Soft Technical Support

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Support Issues for Versions prior to 1.70

Version 1.67 - Win 95/98 logon enabled, error: "Error starting program - IMGSERVD.DLL can't load at the desired address and is not relocatable..."
Explanation: Early releases of My-T-Soft Version 1.67 for Win95/98/Me had a corrupt file (IMGSERVD.DLL) - this occurred during the mastering process, and was not caught until brought to our attention by a customer. If you see the error above, you need to download this replacement. Solution: Replace IMGSERVD.DLL after install with this file: Download IMGSERVD.DLL replacement file.
Steps to install:
1) Make sure My-T-Soft is closed.
2) Download file, note location where you saved to disk.
3) In Windows Explorer, highlight downloaded file - right-click, select Copy
4) Open \WINDOWS\MYTSOFT folder, Select Paste
5) When prompted, overwrite file
Hints: You may download directly into \WINDOWS\MYTSOFT folder

Version 1.50 - The original release had some security issues with the LICENSE.EXE that affected the Logon Utilities. This causes the Logon to revert to a demo, even if properly licensed. - if the version of LICENSE.EXE is less than 1.54, then download LICENSE.EXE Version 1.54 and replace the older file in the installation directory (default \WINNT\MYTSOFT).




IMG Home PageIMG ProductsProduct DownloadsOrdering InformationTechnical Support and Frequently Asked QuestionsDeveloper's Corner and UtilitiesAbout IMG
CustomersIMG ResellersMedia InformationIMG Events / Trade ShowsUseful LinksIMG Contact InformationIMG Information / Policies