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PU1607120563
Using My-T-Touch on Windows XP Tablet PC Edition 2005 (SP2 with XP Tablet PC), Advanced Features | Tablet PC Input Panel is off, and the My-T-Touch keyboard and the Windows input panel are both in use. When overlapping, My-T-Touch flashes (Windows Z order conflict)

Add the following 2 class lines to the INI file (My-T-Touch Setup | Configuration | Special Options | Edit My-T-Touch Initialization File), in the [MenuClasses] section, add:
MyTClass0004=Tablet_Tip_Dockable_Window
MyTClass0005=IPTip_Main_Window
(or add the correct sequence numbers based on the existing list).

In 1.78 Release 2, you can also add the class lines to the [StayBehindClasses] section.

When making changes in this area, be sure My-T-Touch is closed, update the INI, close Setup, then restart the software.

Category: UsingType: Problem/Resolution Product: My-T-TouchVersion: 1.78



PU1607120579
There is a delay when the Caps Lock is pressed.

Some systems have a video subsystem that causes painting delays when the 3D keys are used - this is most noticeable during the Caps lock repaint. Here are some options:
Category: UsingType: Problem/Resolution Product: My-T-TouchVersion: 1.78



PU1610120658
My-T-Touch will not open at a different location, even after I have Saved Current Settings and Saved Position. This is an ELO TouchSystems unit.

Check the Programs shortcut icon and/or the All Users | Startup group icon. If there is a command line (e.g. …/MYTTOUCH.EXE /X:100 /Y:500), then this override will affect the opening location when the software is run. You can either update the X/Y location to meet your needs, or remove the command line entirely (I.e. just run MYTTOUCH.EXE). See Command Line options for additional details: http://www.my-t-touch.com/myttouch/guide/html/commandlineoptions.html.

Note: One check to make sure you are saving your settings is to verify that the configuration is correct by opening and closing My-T-Touch several times - it should always open where you expect/want it. You can also move, then close & re-open to test to verify some other setting isn't causing the problem. Of course, make sure you are running My-T-Touch with no command line options to check this. Also, you can use the menu while running to Restore settings, or Restore position to see what the "saved" settings are..

There are some other "non-default" options that can affect the opening position. Check the INI ConfigPath setting http://www.my-t-touch.com/myttouch/guide/html/myttouchini.html and notes - there are various possibilities if not at the default ConfigPath=1. At the default, each user gets its copy, and then can save/update/modify the settings so each user can have a unique configuration. If you want all users to have the same configuration, using a different ConfigPath and other options such as ReadOnlyOK may be better for your situation. You may also need to check SaveAfterMove=0, SaveAfterChange=0, SaveAtClose=0, SaveAtEndSession=0 in the INI, as if these are set, you could be saving at a point you don't realize.

Category: UsingType: Problem/Resolution Product: My-T-TouchVersion: 1.78



PU1610120663
The My-T-Touch Logon Utilities do not operate in 64-bit Windows 7 / Vista

Refer to available updates - see My-T-Touch Setup | Help | Check for Updates…, and look at options available for the My-T-Touch product. It is indicated as "My-T-Touch Logon Utilities for 64-bit Windows" (This is not tagged as a recommended update because this update only applies to 64-bit versions - you must manually select My-T-Touch, and the update, and answer Yes when notified that is the same as the current installation).

You can also download this update directly here: Download Update for My-T-Touch 1.78 Release 4 for 64-bit Windows 7/Vista (197 KB) (MD5: 48EA3B6064F8DC0CD5D56EF2F0758D31)
Installation/udpate instructions:
Make sure the My-T-Touch Logon Utilities are closed - no My-T-Touch program should be running
Then, as Administrator, copy mtt17864.exe to \Program Files (x86)\MYTTOUCH, then execute directly from that folder.
This will expand and update:
IMGLOGON.exe and IMGVistaLogon.dll
and will add:
IMGVERS64.DLL and LICENSE64.DLL

Technical notes: The Credential Provider DLL must be compiled as 64-bit to be loaded by the operating system. Also, the user front-end IMGLOGON.exe must be 64-bit to update the correct registry keys (vs. the 32-bit redirects in the Wow6432Node sub keys). To resolve interface issues, supporting DLLs must also be 64-bit.

Once the update/new files have been applied, you can run the My-T-Touch Logon Utilities directly, and it will operate correctly in the 64-bit environment.

Category: UsingType: Problem/Resolution Product: My-T-TouchVersion: 1.78



QG1617120880
How do I move settings from an old system / old version to a new system / upgraded version?

With standard defaults, all user data (MYTTOUCH.INI/KEYBOARD.KBF/Macro files) are saved in the Application Data area for the current user (for each user). For tools to find / Export / Import, use the File menu in My-T-Touch Setup. You can refer to the general information in the help for My-T-Touch Setup for details. When exported, all user data is compressed to a single zip file that is saved on to the desktop. This file can be saved/moved to a new system/installed version and used to import the old settings to the new installation of My-T-Touch. It is also a good idea to use this as a way to backup settings once you have everything configured the way you like it, and for people that invest a lot of time building macros.
Category: GeneralType: Question/Answer Product: My-T-TouchVersion: 1.78 1.79



QU1607120539
Why doesn't the Custom Logo option work anymore (after upgrade)?

It does, but the location of the logos is related to the ConfigPath setting in the INI file. The default (as shipped) setting uses the current user's personal location for the configuration files, so that each user can have their own personal configuration, and to conform with recommended Windows Vista security practices. For a quick check of this location, go into My-T-Touch Setup, open the File Menu, and select "Show Config File Location". You can set ConfigPath=0, and the logo bitmaps can remain in the installation folder, but then users must have read/write access to the installation folder (or the ReadOnlyOK setting should be set to 1). For details on ConfigPath, see the INI documentation in Help (on-line link here).
Category: UsingType: Question/Answer Product: My-T-TouchVersion: 1.78



QU1610120657
I'm using one of the sample Build-A-Board layouts, and want to have it open in a different screen location (X,Y) - how can I change its opening position?

All Keyboard settings, including screen position, and contained in the .KBF file itself. The preferred approach is to use the Build-A-Board builder to modify layout, settings, etc., and rebuild the KBF. However, there is a workaround available, if the only change required is the opening screen position

  1. Obtain the Config File Location - My-T-Touch Setup | File menu | Show Config File Location (e.g. \Users\[UserName]\AppData\Roaming\Innovation Management Group\MYTTOUCH)
  2. Copy the KEYBOARD.KBF in that location to \Program Files\MYTTOUCH\LOGON (overwrite existing KEYBOARD.KBF)
  3. Run KBFLOGON.EXE - the top will indicate the location it is modifying - it uses the registry, and will essentially only operate on the LOGON folder, e.g. "\Program Files\MYTTOUCH\LOGON" - change the X/Y as desired, OK/Exit KBFLOGON
  4. Now return the KEYBOARD.KBF to the original location
  5. This is a workaround for this particular situation, in that you don't have the Build-A-Board tool to modify the layout, the opening position, the menu options, etc. We are reviewing the various options and offerings we have to meet the various needs of our customers - because of the nature of on-screen keyboards, this runs to individuals, companies, OEM bundles, and large-scale worldwide layouts. It is important to realize the inclusion of licensed operation for Build-A-Board layouts was done for customers that already had a large installed base, and also required custom layouts.

Category: UsingType: Question/Answer Product: My-T-TouchVersion: 1.78



QU1610120662
When working with the command line options, I have run into errors (Error # 82 and/or Error # 39)

Refer to the manual information here:
http://www.my-t-touch.com/myttouch/guide/html/commandlineoptions.html

Syntax Notes: There can be no spaces in the entry or INI/KBF file names

Additional items to be aware of:

Note if multiple layouts are required, we recommend looking at the CopyConfigureMTS / CPYCNMTS.exe utility/interface in the IMG Developer's Kit, as it lets you change layouts on the fly, and keep the software running. Closing and opening the software is generally not a good approach, because of initialization & painting delays, possible focus issues, and unintended conflicts. Of course, each particular situation is different, so it may be sufficient for your needs.

Category: UsingType: Question/Answer Product: My-T-TouchVersion: 1.78

Notes:



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