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Category Type Product Version

IL1610120631
The license file used in retail versions of My-T-Touch 1.77 will not license after January 16, 2010. Even if you have a valid Certificate of Authenticity for the software, if your system date is current (past January 16, 2010) the license authentication algorithm will not license. Refer to the options below for solutions to overcome this limitation.

The license algorithm uses a date embedded in the default (installation) license file, and when My-T-Touch 1.77 was released in 2003, the thought that people would still be using this software in 2010 seemed unlikely. My-T-Touch 1.78 was released in 2007, and it is recommended that users upgrade, or refer to their annual maintenance options (or contact IMG Customer Service regarding Maintenance options). However due to standardization, validation issues, and the stability of the software, some customers require the use of 1.77.

Category: LicensingType: Information Product: My-T-TouchVersion: 1.77



IU1607120513
How do I install and use My-T-Touch 1.77 on Windows Vista?

  1. If you are automatically prompted to run setup.exe, then go ahead and select run.
    Otherwise go into windows explorer and find setup.exe from the cd and run it.
  2. Windows will ask you if you want to allow the file. Select Allow.

  3. ***If the install fails, then open the cd folder from windows explorer.***
  4. Once the window opens up with a list of icons, right click on “licensing info”


For more information about Windows Vista Click Here.
Category: UsingType: Information Product: My-T-TouchVersion: 1.77



PU1605120300
Windows NT / 2000 / XP, IMG Logon Module

All IMG Logon Module support issues are handled in IMG Logon Technical Support
Original ID: PU560214
Category: UsingType: Problem/Resolution Product: My-T-TouchVersion: 1.70 1.75 1.77



PU1605120303
My-T-Touch in StartUp group, occassionally Windows reports an error after multiple restarts or upon start up.

Update My-T-Touch executable (MYTTOUCH.EXE) to 1.77B.
Original ID: PU560217
Category: UsingType: Problem/Resolution Product: My-T-TouchVersion: 1.77



PU1605120304
Windows XP Tablet PC 2005 (Service Pack 2 for Tablet PC) - The Tablet PC Input Panel option (interface) does not work anymore
Menus do not appear, no sub menus under Start Menu while running My-T-Touch

Update PanelWatch with 1.78 version
Original ID: PU560218
Category: UsingType: Problem/Resolution Product: My-T-TouchVersion: 1.77



PU1605120305
Want Key Click Feedback

Set Sound=1 in MYTTOUCH.INI file
Original ID: PU560219
Category: UsingType: Problem/Resolution Product: My-T-TouchVersion: 1.77



PU1605120306
Want Key Click Feedback but do not want Text-To-Speech Announcement

Set Sound=1 in MYTTOUCH.INI file, use IMGSOUND.EXE version 1.78
Original ID: PU560220
Category: UsingType: Problem/Resolution Product: My-T-TouchVersion: 1.77



PU1605120307
Start Menu operation inconsistent (Windows 2000/XP / Classic Menu) when My-T-Touch minimized as a button (caption bar / title bar minimize option), especially immediately after logon

Add ToolTips window to Menu Class entries in MYTTOUCH.INI
Original ID: PU560221
Category: UsingType: Problem/Resolution Product: My-T-TouchVersion: 1.77



PU1605120308
Unable to run Setup / 16-bit subsystem error

Refer to Installation (Setup) support
Original ID: PU560222
Category: UsingType: Problem/Resolution Product: My-T-TouchVersion: 1.77



PU1607120524
Trying to run My-T-Touch 1.77 on a server (2000/2003/Terminal Services available), and message box appears "Not Licensed for Terminal Server operation!…"

Update My-T-Touch executable (MYTTOUCH.EXE) to 1.77B.
Category: UsingType: Problem/Resolution Product: My-T-TouchVersion: 1.77



PU1607120530
This update resolves the following problems:
During Windows Logon:
Stuck keys (dragging off board while button down)
Caps Lock / Shift state operation problems
See Message: "This may only be run in conjunction with the IMG Logon Utilities!"
Tablet PC 2005: Tablet PC Keyboard visible on logon screen even though "Replace Tablet PC Keyboard" option checked (See notes below)

Resolution: Update MTS2.EXE to version 2.17 (2.15 included in 1.77 releases)
Category: UsingType: Problem/Resolution Product: My-T-TouchVersion: 1.77



QG1606120494
How "Secure" are the My-T-Touch Logon Utilities?

The supported logon option for Windows 2000/XP is tagged as "My-T-Soft 2 Keyboard (Windows 2000 and later)" in the "My-T-Touch Logon Utilities" provided by the software. This feature uses an integration to the MSGINA.DLL (or possibly other third party GINAs, if so configured) where the software only monitors specified events (as supported by the Microsoft API for working within the GINA (Graphical Identification aNd Authentication)), so the keyboard can be shown during the logon screens, in the context of the secure WinLogon desktop. In short, this means that there is no security actions taken at all by our software - all that happens is the virtual keyboard is brought up within the GINA/WinLogon desktop, and can be used by the user to generate keystrokes for entering name/domain/password - ALL authentication takes place as it normally would by the underlying Microsoft software. The My-T-Touch software just provides a mechanism to enter text into the required fields in the secure WinLogon desktop.

The Secure Attention Sequence (SAS) is generated via the Microsoft provided API programming interface, so a physical keyboard Control-Alt-Delete keystroke is not required. However, the software does require a physical touchscreen press / mouse click event (assuming there are no other virtual event software capabilities present).

The security of this approach hasn't really been much of concern to those familiar with the technical aspects of what is going on at this level. Microsoft specifically publicly provides the GINA/WinLogon API for smart cards, biometric, and other identification schemes, but ALL authentication is done by the Microsoft software. In no way, shape, or form does this level have access to, or perform any authentication - My-T-Touch's particular implementation just provides a mechanism to enter the name/domain/password to the underlying security levels. So if you accept Microsoft's security, all that happens with the My-T-Touch software is it provides another way to enter the text (name/password) that is used to submit to the authentication system. Here is their documentation regarding this: MSDN - WinLogon and Gina

If there are further questions, or need for clarification, please contact IMG Technical Support.

Category: GeneralType: Question/Answer Product: My-T-TouchVersion: 1.77



QU1606120468
Is there a way to enter ASCII characters through the My-T-Touch keyboard?
ASCII characters can typically be entered by holding down the "ALT'key and entering a equivalent numeric value. (Example: ALT+65 = ASCII character "A") We use this feature to enter password codes in our control system. We have not been able to do it with the My-T-Touch keyboard.

Yes, you can do this, but it may be beneficial to look at all the alternatives.

My-T-Touch has no problem generating keystrokes for use in a DOS application, as long as it runs in a window.

Keystrokes generated by My-T-Touch are done at a fairly low level, so one issue in the DOS world may be the distinction between the lowercase a and the uppercase A. Since the default keyboard generates the 'a' scan code, it is not modified in anyway. Trying CAPS lock on the keyboard, then trying the A on the keyboard should be tried with the DOS application to see if it gets the correct character/responds OK.

To look at various alternatives, you will want to work with the Macro panel. Here is the macro to generate the ALT+065: [Alt-Down]%%v096%%v102%%v101[Alt-Up]. The Alt key manipulation should make sense, in that the Alt key is held down while the virtual keys are sent. The %%v sequence is used as an escape to indicate the next 3 decimal digits are the virtual key code to be generated. So in this case, they are 96, 102, 101, and these virtual keys correspond to the numpad 0, numpad 6, numpad 5, or (as in your example) Alt+065.

Unfortunately there is no way to generate this sequence directly on the keyboard, since the Alt state is only preserved for the next keystroke (e.g. Alt-F) - because of pointing device limitations, and standard usage, there is no easy way to hold the alt-key down while generating a NumPad sequence, other than with the programmable macros.

Without more info on the whole situation, I am not sure what to suggest next. One option would be to use the macro panel to create the characters you need, as above. Another option is to use the Key Options (My-T-Touch Setup | Configuration | Key Options), and redefine the appropriate keys & use the SendString developer's Kit tool to essentially redefine the way keystrokes are generated.

Category: UsingType: Question/Answer Product: My-T-TouchVersion: 1.77



QU1607120571

When I used Build-A-Macro to make a very simple macro panel with just those five operations, the Up, Down, PgUp, and PgDn all worked. However the Ctrl-G did not open the channel guide - it did nothing that I could see. I added some more keys to try alternatives and tried these action codes:
[Ctrl-Down]G[Ctrl-Up]
~~G
Why won't these work?


The issue is pretty simple - Ctrl-Shift-g is not the same as Ctrl-g. There are mentions in various places about lowercase being preferred, but this problem is inherent in computers doing what they are told. To generate a capital letter from a physical keyboard, the shift key needs to be held down, and when the macro handling part of the software sees an uppercase character it faithfully generates the sequence of keystrokes necessary to create the letter. When doing straight text, e.g. "Hello World" - ",Shift-h,e,l,l,o, Shift-w,o,r,l,d" this works just fine, all is well, and everyone is happy. When trying to use control/alt type sequences, this can sometimes cause problems, as the extra shift state causes the underlying application to treat it differently. To get a keystroke for g, and g alone, you must specifcy "g" in the macro, NOT G. G generates a [Shift-Down]g[Shift-Up] macro sequence. Therefore [Ctrl-down]G[Ctrl-Up] generates [Ctrl-down][Shift-Down]g[Shift-Up][Ctrl-Up], not the [Ctrl-Down]g[Ctrl-Up] sequence you want.

Some apps work fine in either upper or lower case, but when the app doesn't, you must stick with the lowercase letter in the macro.

Category: UsingType: Question/Answer Product: My-T-TouchVersion: 1.77

Notes:



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