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Category Type Product Version

IL1810120630
The license file used in retail versions of My-T-Pen 1.77 will not license after January 16, 2010. Even if you have a valid Certificate of Authenticity for the software, if your system date is current (past January 16, 2010) the license authentication algorithm will not license. Refer to the options below for solutions to overcome this limitation.

The license algorithm uses a date embedded in the default (installation) license file, and when My-T-Pen 1.77 was released in 2003, the thought that people would still be using this software in 2010 seemed unlikely. My-T-Pen 1.78 was released in 2007, and it is recommended that users upgrade, or refer to their annual maintenance options (or contact IMG Customer Service regarding Maintenance options). However due to standardization, validation issues, and the stability of the software, some customers require the use of 1.77.

Category: LicensingType: Information Product: My-T-PenVersion: 1.77



PI1805120254
Unable to run Setup / 16-bit subsystem error

Refer to Installation (Setup) support
Original ID: PI225168
Category: InstallingType: Problem/Resolution Product: My-T-PenVersion: 1.77



PU1805120249
With My-T-Pen in StartUp group, occassionally Windows reports an error after multiple restarts or upon start up

Update My-T-Pen executable (MYTPEN.EXE) to 1.77B.

Original ID: PU225163
Category: UsingType: Problem/Resolution Product: My-T-PenVersion: 1.77



PU1805120250
Windows XP Tablet PC 2005 (Service Pack 2 for Tablet PC) - The Tablet PC Input Panel option (interface) does not work anymore
Menus do not appear, no sub menus under Start Menu while running My-T-Pen

Update PanelWatch with 1.78 version
Original ID: PU225164
Category: UsingType: Problem/Resolution Product: My-T-PenVersion: 1.77



PU1805120251
Want Key Click Feedback

Set Sound=1 in MYTPEN.INI file
Original ID: PU225165
Category: UsingType: Problem/Resolution Product: My-T-PenVersion: 1.77



PU1805120252
Want Key Click Feedback but do not want Text-To-Speech Announcement

Set Sound=1 in MYTPEN.INI file, use IMGSOUND.EXE version 1.78
Original ID: PU225166
Category: UsingType: Problem/Resolution Product: My-T-PenVersion: 1.77



PU1805120253
Start Menu operation inconsistent (Windows 2000/XP / Classic Menu) when My-T-Pen minimized as a button (caption bar / title bar minimize option), especially immediately after logon

Add ToolTips window to Menu Class entries in MYTPEN.INI
Original ID: PU225167
Category: UsingType: Problem/Resolution Product: My-T-PenVersion: 1.77



PU1805120268
Windows NT / 2000 / XP, IMG Logon Module

All IMG Logon Module support issues are handled in IMG Logon Technical Support
Original ID: PU225182
Category: UsingType: Problem/Resolution Product: My-T-PenVersion: 1.70 1.75 1.77



PU1807120525
Trying to run My-T-Pen 1.77 on a server (2000/2003/Terminal Services available), and message box appears "Not Licensed for Terminal Server operation!…"

Update My-T-Pen executable (MYTPEN.EXE) to 1.77B.
Category: UsingType: Problem/Resolution Product: My-T-PenVersion: 1.77



PU1807120528
This update resolves the following problems:
During Windows Logon:
Stuck keys (dragging off board while button down)
Caps Lock / Shift state operation problems
See Message: "This may only be run in conjunction with the IMG Logon Utilities!"
Tablet PC 2005: Tablet PC Keyboard visible on logon screen even though "Replace Tablet PC Keyboard" option checked (See notes below)

Resolution: Update MTS2.EXE to version 2.17 (2.15 included in 1.77 releases)
Category: UsingType: Problem/Resolution Product: My-T-PenVersion: 1.77



QG1806120492
How "Secure" are the My-T-Pen Logon Utilities?

The supported logon option for Windows 2000/XP is tagged as "My-T-Soft 2 Keyboard (Windows 2000 and later)" in the "My-T-Pen Logon Utilities" provided by the software. This feature uses an integration to the MSGINA.DLL (or possibly other third party GINAs, if so configured) where the software only monitors specified events (as supported by the Microsoft API for working within the GINA (Graphical Identification aNd Authentication)), so the keyboard can be shown during the logon screens, in the context of the secure WinLogon desktop. In short, this means that there is no security actions taken at all by our software - all that happens is the virtual keyboard is brought up within the GINA/WinLogon desktop, and can be used by the user to generate keystrokes for entering name/domain/password - ALL authentication takes place as it normally would by the underlying Microsoft software. The My-T-Pen software just provides a mechanism to enter text into the required fields in the secure WinLogon desktop.

The Secure Attention Sequence (SAS) is generated via the Microsoft provided API programming interface, so a physical keyboard Control-Alt-Delete keystroke is not required. However, the software does require a physical touchscreen press / mouse click event (assuming there are no other virtual event software capabilities present).

The security of this approach hasn't really been much of concern to those familiar with the technical aspects of what is going on at this level. Microsoft specifically publicly provides the GINA/WinLogon API for smart cards, biometric, and other identification schemes, but ALL authentication is done by the Microsoft software. In no way, shape, or form does this level have access to, or perform any authentication - My-T-Pen's particular implementation just provides a mechanism to enter the name/domain/password to the underlying security levels. So if you accept Microsoft's security, all that happens with the My-T-Pen software is it provides another way to enter the text (name/password) that is used to submit to the authentication system. Here is their documentation regarding this: MSDN - WinLogon and Gina

If there are further questions, or need for clarification, please contact IMG Technical Support.

Category: GeneralType: Question/Answer Product: My-T-PenVersion: 1.77



QU1806120469
After a quick look at your products I am very impressed. I am an MS Access developer and want to run a powerful keyboard such as yours on a tablet pc. I need a macro to copy a word such as TEST and paste: Me![TEST]
I cannot get this to work as your macro parser seems to remove extra leading [ symbols. Please advise if this is possible.

The workaround for this is to emulate the virtual key for the [ key. This is VK_OEM_4 on the US layout. The following macro performs what you are looking for.

[Ctrl-Down]x[Ctrl-Up]Me!%%v219[Ctrl-Down]v[Ctrl-Up]]

The reason this occurs, as you surmised, is the parsing code itself. Essentially the open bracket starts a reserved word, and there is no allowance for an open bracket, THEN a reserved word. The workaround above is required to work as you desire.

Category: UsingType: Question/Answer Product: My-T-PenVersion: 1.77



QU1807120569

When I used Build-A-Macro to make a very simple macro panel with just those five operations, the Up, Down, PgUp, and PgDn all worked. However the Ctrl-G did not open the channel guide - it did nothing that I could see. I added some more keys to try alternatives and tried these action codes:
[Ctrl-Down]G[Ctrl-Up]
~~G
Why won't these work?


The issue is pretty simple - Ctrl-Shift-g is not the same as Ctrl-g. There are mentions in various places about lowercase being preferred, but this problem is inherent in computers doing what they are told. To generate a capital letter from a physical keyboard, the shift key needs to be held down, and when the macro handling part of the software sees an uppercase character it faithfully generates the sequence of keystrokes necessary to create the letter. When doing straight text, e.g. "Hello World" - ",Shift-h,e,l,l,o, Shift-w,o,r,l,d" this works just fine, all is well, and everyone is happy. When trying to use control/alt type sequences, this can sometimes cause problems, as the extra shift state causes the underlying application to treat it differently. To get a keystroke for g, and g alone, you must specifcy "g" in the macro, NOT G. G generates a [Shift-Down]g[Shift-Up] macro sequence. Therefore [Ctrl-down]G[Ctrl-Up] generates [Ctrl-down][Shift-Down]g[Shift-Up][Ctrl-Up], not the [Ctrl-Down]g[Ctrl-Up] sequence you want.

Some apps work fine in either upper or lower case, but when the app doesn't, you must stick with the lowercase letter in the macro.

Category: UsingType: Question/Answer Product: My-T-PenVersion: 1.77

Notes:



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