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IMG KnowledgeBase & Frequently Asked Questions

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Category Type Product Version

QW0105120386
How do I find the Downloadable software?

All downloads are available at the bottom of the product description page. Many times people would download the incorrect version for their needs. Be sure to review the product descriptions and notes at the top of the product page to verify that you are downloading the correct product for your needs.
Original ID: QW400321
Category: DownloadingType: Question/Answer Product: General Issue



QW0105120387
I don't want to enter my personal information in the form on the download page. How do I get a demo?

Your information is not required, as indicated clearly on the top of the page. Simply scroll down and select the downloadable file. If you would like product literature, and more information about IMG's products, use the form to enter a name and address, along with your e-mail.
Original ID: QW400322
Category: DownloadingType: Question/Answer Product: General Issue



QW0105120388
I'd like a demo on CD - what should I do?

Please contact IMG by e-mailing us with the request, or give us a call.
Original ID: QW400323
Category: DownloadingType: Question/Answer Product: General Issue



QW0105120389
How long does a typical download take?

There are all types of data connections available, and the speed of the download depends not only on the size of the download, but the type of Internet connection you have and the volume of Internet (or local) data traffic. For a typical 56K modem, a 1MB (1000K) download will take between 9-15 minutes.
Original ID: QW400324
Category: DownloadingType: Question/Answer Product: General Issue



QW0105120390
I've downloaded the file. Where is it?

Typically the file will be placed on your desktop, a Temp folder, the My Downloads folder, or My Documents folder. This is a function of your version of Windows, browser preferences, and your system configuration. If you can't find a recently downloaded file, you can try the following:
Original ID: QW400325
Category: DownloadingType: Question/Answer Product: General Issue

Notes:



IMG Home PageIMG ProductsProduct DownloadsOrdering InformationTechnical Support and Frequently Asked QuestionsDeveloper's Corner and UtilitiesAbout IMG
CustomersIMG ResellersMedia InformationIMG Events / Trade ShowsUseful LinksIMG Contact InformationIMG Information / Policies